Terms of Service

Last updated: September 27, 2026

Overview

Welcome to NORDENZA. The terms “we,” “us,” and “our” refer to NORDENZA.

NORDENZA operates this online store and website, including the information, content, features, tools, products, and services offered through it (collectively, the “Services”). Our store is powered by Shopify.

By visiting, interacting with, or purchasing from our store, you agree to these Terms of Service and our applicable store policies. If you do not agree with these terms, please do not use our Services.

1. Online Store Terms

By using our Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have the permission required by applicable law.

You may not use our products or Services for unlawful purposes or violate applicable laws while using our Services.

You must not transmit viruses, malicious code, or other material designed to interfere with the operation or security of our website.

2. Products

We make reasonable efforts to display and describe our products accurately. However, colors and product appearance may vary depending on your device, screen settings, lighting, and other factors.

Product descriptions, prices, availability, and other information may be changed without notice.

We reserve the right to discontinue products or limit product quantities when reasonably necessary.

3. Orders

When you place an order with NORDENZA, you are making an offer to purchase the products included in your order.

We reserve the right to accept, decline, or cancel an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product unavailability, payment problems, or incorrect order information.

Payment must be successfully processed before an order can be fulfilled.

Please review your order carefully before submitting it. Once fulfillment has begun, we may not be able to change or cancel the order.

If we need to cancel or modify an order, we will attempt to contact you using the information provided with your order.

Returns and refunds are governed by our Return & Refund Policy.

4. Prices and Payment

Prices and promotions may change without notice.

The price charged will generally be the price displayed when your order is placed, subject to correction of obvious errors where permitted by law.

Applicable taxes, shipping costs, and other charges will be displayed during checkout when required.

You agree to provide accurate and current billing, payment, shipping, and contact information.

5. Shipping and Delivery

Shipping and delivery times displayed on our website are estimates unless expressly stated otherwise.

Orders may be fulfilled and shipped by third-party fulfillment partners.

Delivery may be affected by carriers, customs, weather, holidays, fulfillment delays, destination, or circumstances outside our reasonable control.

Please review our Shipping Policy for additional information regarding processing, shipping, tracking, and delivery.

6. Returns and Refunds

Returns, refunds, damaged products, defective products, and incorrect orders are handled according to our Return & Refund Policy.

Please contact us before sending an item back. Items returned without authorization or instructions may not be accepted.

7. Accuracy of Information

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors and update information where permitted by applicable law.

8. Intellectual Property

The NORDENZA name, branding, website content, graphics, designs, text, and other materials owned by or licensed to NORDENZA are protected by applicable intellectual-property laws.

Third-party names, trademarks, images, content, and other intellectual property remain the property of their respective owners.

You may use our website for personal, non-commercial shopping purposes. You may not reproduce, distribute, republish, sell, or commercially exploit protected NORDENZA content without permission.

9. Third-Party Services and Links

Our Services may use or link to services operated by third parties, including payment processors, fulfillment providers, shipping providers, and Shopify.

We are not responsible for the content, policies, or practices of independent third-party websites or services that we do not control.

If you visit a third-party website or service, you should review that provider’s applicable terms and policies.

10. Shopify

NORDENZA is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services.

Purchases made through the NORDENZA store are transactions between you and NORDENZA, not purchases from Shopify.

11. Privacy

Your use of our Services is subject to our Privacy Policy.

Our store is hosted by Shopify, and certain information may be processed by Shopify and other service providers as necessary to operate our store, process transactions, fulfill orders, prevent fraud, and provide related Services.

Please review our Privacy Policy for additional information about how personal information is handled.

12. Customer Feedback

If you voluntarily submit reviews, comments, suggestions, photographs, or other feedback to NORDENZA, you represent that you have the right to provide that content.

Your feedback must not violate another person's rights or contain unlawful, abusive, fraudulent, misleading, or malicious material.

We may moderate or remove customer-submitted content where appropriate.

13. Prohibited Uses

You may not use our website or Services:

• For unlawful or fraudulent purposes;

• To violate applicable laws or regulations;

• To infringe intellectual-property or privacy rights;

• To transmit malware or malicious code;

• To interfere with the security or operation of our Services;

• To impersonate another person;

• To submit knowingly false or misleading information;

• To collect information about others unlawfully; or

• To engage in conduct intended to damage NORDENZA, our customers, or our service providers.

We reserve the right to restrict access to our Services when we reasonably believe these Terms have been violated.

14. Disclaimer of Warranties

To the extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.

Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

15. Limitation of Liability

To the fullest extent permitted by applicable law, NORDENZA and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our Services.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold NORDENZA harmless from third-party claims arising from your unlawful use of our Services, violation of these Terms, or violation of another party's rights.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other applicable policies displayed on our website, constitute the agreement governing your use of our Services.

19. Governing Law

These Terms are governed by applicable law.

Nothing in these Terms limits any mandatory consumer rights or protections that apply to you under applicable law.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.

When material changes are made, we will update these Terms and provide notice where required by applicable law.

Your continued use of our Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. Contact Information

Questions about these Terms of Service can be sent to:

NORDENZA

Email: shopnordenza@gmail.com